FAQs & Policies

Returns & Refunds

All prints are made to order, so we are unable to accept returns or offer refunds for unwanted prints or changes of mind once an order has entered production.

Cancellations

If you need to cancel your order, please contact us as soon as possible. We may be able to cancel your order if it has not yet entered production. Once production has begun, cancellation may no longer be possible.

Damaged or Incorrect Orders

Every print is carefully produced and packaged for delivery. In the unlikely event that your print arrives damaged, defective or incorrect, please contact us as soon as possible with your order details and clear photographs of the print and packaging.

Where an issue has occurred during production or delivery, we will work with you to arrange an appropriate solution, which may include a replacement or refund.

Delivery Issues

Please ensure that your delivery address is entered correctly when placing your order. We cannot guarantee that an order can be redirected once it has entered production or been dispatched, and additional costs may apply if an order needs to be re-shipped due to an incorrect address.

If your order appears to be delayed or has not arrived within the expected delivery timeframe, please contact us and we will assist you in resolving the issue.

Colours

Colours may vary between monitors and printers. Therefore there may be a slight variation between the colour that appears on your computer screen and the colours of your print.

Fine-Art Paper

Each photograph is printed on Hahnemühle German Etching® 310gsm or Hahnemühle Photo Rag® 308gsm, premium museum-quality fine-art paper made from 100% cotton.

Both papers have been carefully selected for their exceptional quality, refined appearance and ability to reproduce the depth, detail and tonal range of fine-art photography.

Hahnemühle Photo Rag® 308gsm offers a refined matte finish with a subtle texture, allowing the photograph to remain the focus. Its smooth, understated surface beautifully reproduces delicate tonal transitions, fine detail and rich blacks, making it an excellent choice for a sophisticated photographic presentation.

Hahnemühle German Etching® 310gsm has a more pronounced felt texture, giving each print a distinctive tactile quality. Its rich matte surface adds depth and character to the finished artwork, making it particularly suited to photographs where texture and atmosphere are an important part of the image.

Both papers are produced with archival pigment-based inks, creating exceptional tonal depth, detail and long-term image stability.

The result is a considered, gallery-style print where the quality of the paper is an integral part of the artwork.

Questions

If you have any questions about an order or believe there is a problem with your print, please get in touch and we will be happy to help.

Copyright infringement and Intellectual Property:

Nífa Photography has full copyright of each item sold in this online shop and all credit for products must be attributed appropriately.

Our images cannot be re-sold or used in any other means without permission.

In accordance with standard license prohibitions, you may not resell, re-distribute or share in whole or in part for any reason; claim these images as your own; or sell any digital or printed design. Copyright and right to reproduce does not transfer with sale of artwork.